HealthierHere is now hiring for a Workforce Development Manager!
See the position details and how to apply below.
Reports To: Community Hub Director
Classification: Full-time/Exempt
Hiring Pay Range: $95,000 - $115,000
Benefits: 100% Paid by employer: medical, dental, vision, life, AD&D, LTD. 403(b) Retirement matched at 5%; increasing to 10% over time, 100% immediate vesting. PTO: 3 weeks’ vacation, 2 weeks sick, 4 wellness days, 13 holidays, $750 annual wellness benefit, and optional Flex plan and dependent coverage.
Work Location: Currently we are fully remote. A hybrid approach is planned for mid-2024 with a location in King County, WA
Work Schedule: Monday – Friday, 8:00 am to 5:00 pm
How to Apply: To apply, please send your resume to: Giuliana Franco, HR Recruitment Consultant – gfranco@healthierhere.org with "Workforce Development Manager” in the subject line.
Position Overview
The Workforce Development Manager will lead training efforts, skills building and ongoing learning opportunities for the HealthierHere Community Hub, supporting the training needs and professional development of the Hub’s contracted network of community-based workers (care coordinators, community health workers, navigators, case managers, peer support specialists) and their supervisors. In addition to managing the training needs of the contracted network, the Workforce Development Manager will engage with local, state, and national efforts to support the community-based workforce (CBW) for the benefit of the Hub and community-based workers throughout King County.
The HealthierHere Community Hub is a community-centered entity that centralizes referrals from across King County to connect people to health-related social needs services and benefits. The Hub brings together community-based, behavioral health, and healthcare organizations to provide culturally responsive care coordination support for community members. The Hub’s benefits and services are free for everyone.
Major Responsibilities
• Manages workforce development, skills building and learning needs for the Community Hub’s contracted network of Case Managers/Community Health Workers and their Supervisors, with input and collaboration from the Training & Support Specialist and other members of the Community Hub team.
• Develops and refines the curriculum for standard HealthierHere Community Hub trainings, using a Continuous Quality Improvement (CQI) approach to incorporate feedback and evaluation results.
• Serves as the lead facilitator for regular Community Hub Orientation training sessions and other HealthierHere sponsored trainings.
• Oversees workforce engagement and ongoing learning, either in existing spaces like the Hub’s monthly All Cohort meeting or by creating new spaces for engagement and learning, as needed.
• Manages Community Hub content on the Learning Management System (LMS) and monitors compliance with training requirements. Refers non-compliance to the Community Hub Manager for action.
• Co-creates and coordinates development and training opportunities for the community-based workforce (CBW) across King County beyond HealthierHere’s contracted partners.
• Maintains engagement and awareness of other local, state, and national CBW training opportunities to coordinate and leverage existing community-based workforce-building efforts.
• Other duties as assigned.
Minimum Qualifications
• 4 years of experience in public health, community health, or social services.
• 2 years of experience in program management, ideally for a care coordination or system navigation program.
• Experience working with the community-based workforce (care coordinators, community health workers, case managers, navigators, peer support specialists) in healthcare or social services settings and understanding the unique needs of this workforce.
• Ability to manage multiple projects at once.
• Excellent facilitation and public speaking skills.
• Interest in workforce development and systems change work.
• Experience using Microsoft Office, Word, Excel, SharePoint, PowerPoint, and other relevant computer programs to develop materials, monitor and communicate progress.
Preferred Qualifications
• 2 years of experience in training and/or workforce development.
• College degree in applicable field.
• Deep and demonstrated personal and/or professional commitment to advancing equity and social justice, and strong alignment with HealthierHere’s organizational values.
• Demonstrated ability to engage individuals respectfully and effectively from different cultures and backgrounds.
Commitment to Diversity, Equity and Inclusion
As an equal opportunity employer, it is the policy of HealthierHere to provide equal employment opportunity to all its employees and applicants for employment, and to assure that there is no discrimination against any person on the basis of his or her race, color, sex, religion, marital status, national origin, age, sexual orientation, citizenship, veteran status, or the presence of any sensory, mental, or physical disability in accordance with state and federal laws. HealthierHere is an equal opportunity employer committed to an inclusive, multicultural workplace. HealthierHere values diversity and strives to have a diverse workforce and is committed to equal employment opportunity. HealthierHere actively encourages members of diverse communities to apply.
Schedule and Worksite
This position works full-time Monday – Friday during standard business hours. HealthierHere is currently performing all work remotely through with a hybrid approach planned for mid-2024. There may be situations where the employee is required to report to an off-site HealthierHere work location. Employees will be provided with a HealthierHere-issued laptop and must maintain a workspace with an internet connection where they can reliably perform work and remain available and responsive during scheduled work hours.
Who We Are
HealthierHere is a regional collaborative committed to transformative change in the health and well-being of King County residents. We bring together community members and leaders from diverse sectors to address persistent health disparities, improve population health, prevent disease and address the social determinants of health. We strive for the “quadruple aim”—providing better care, lower costs, and a better experience for patients and providers.
HealthierHere is one of nine Accountable Communities of Health in Washington State responsible for addressing health equity and supporting whole person integrated care. This is one part of a much broader effort to achieve significant gains in health and well-being for our community.
As an organization, HealthierHere operates under a set of core values that include equity, community, partnership, innovation, and results. These values guide our work with each other and with our community partners. HealthierHere leads with equity. We work to intentionally eliminate disparities and address the current power dynamic and structural racism in our health care system that perpetuates inequities. We believe that every community member in King County should receive the type of care that they deserve - with respect and without stigma - to address their unique and individual needs.
As our name suggests, we are committed to health equity and believe that here, in King County, everyone’s health matters.