Community hub

Strengthening Community-Based Care Coordination

The HealthierHere Community Hub is a community-centered entity that centralizes referrals from across King County to connect people to health-related social needs services and benefits. The Hub brings together community-based, behavioral health, and healthcare organizations to provide culturally responsive care coordination support for community members. The Hub’s benefits and services are free for everyone.

The HealthierHere Community Hub is gearing up for a new launch in mid-2024 through the Medicaid Transformation Project 2.0. Want to see where we’re going and learn how your organization can get involved? Watch this space for resources and information coming soon.

Read our Community Hub FAQ

See materials from our MTP 2.0 Community Hub Introductory Webinar:

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Care Connect Program

Have You, or Someone Your Organization Serves, Been Impacted by COVID-19? We can help.  

The HealthierHere Community Hub delivers the Care Connect Washington program in King County. Through this innovative program, care coordinators connect people to a wide range of community-based services they are eligible for, such as medication delivery, health care, help applying for unemployment, local housing agencies, food banks, childcare providers, and more.  

The Care Connect program is open to all King County residents who have been impacted by the COVID-19 pandemic and coordination is free of charge.  Benefits include service coordination, health education, coaching, goal setting, action planning, and system navigation. Care Coordinators from our Care Coordination Agencies work with clients over three to six months and check in regularly to help clients achieve their goals. Information is provided to clients in their preferred language. 


Community-based organizations and agencies providing health and social services can use HealthierHere's online intake form to refer clients directly to the program.  A Care Coordinator will contact the client to follow up on the referral within three business days. 


Community members can call 1-833-453-0336 to complete an intake for the program. Language assistance is available.

Hotline hours
6 a.m. to 10 p.m., Monday 
6 a.m. to 6 pm., Tuesday - Sunday
and observed state holidays  

Community Hub - Care Coordination Agencies

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Blue and teal logo for "Lutheran Community Services Northwest"
A purple logo for "Within Reach"
A purple logo for "The YMCA of Greater Seattle"

Changes to the Program

As of July 1, 2023, the Care Connect Washington program has changed.  Instead of providing immediate support and direct services to people who test positive for COVID-19, the program will now offer care coordination and connection to services for people trying to recover from the impacts of COVID.  As of this date, direct services (grocery delivery, care kits, non-perishable food kits, and household financial assistance) are no longer available for Care Connect Washington clients in King County. Visit the Care Connect Washington website for more information.

If you need to contact the HealthierHere Community Hub please email or call 206-413-9503.